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Frequently Asked Questions

Frequently Asked Questions

Feeding and Nutrition

WHICH OF YOUR FOODS WOULD YOU RECOMMEND FOR MY PET?

Each formula has a unique benefit for your pet, and we can help you select a formula. Please call 1-800-977-8797 to speak with one of our team members, and they will be happy to assist you. Our product specialists are available 8 a.m. to 5 p.m. CT. You also can reach out to us via the Contact Us page using the form provided.

WHO DETERMINES THE NUTRITIONAL CONTENT OF YOUR FOODS? DO YOU WORK WITH A NUTRITIONIST?

These foods were developed using our proprietary formulation technology and a team of experts and scientists incorporating the latest research from many disciplines: veterinary medicine (DVMs), pet food nutrition (PhD), food microbiology (PhD), as well as food production and food science.

HOW MUCH FOOD SHOULD I FEED MY PET?

The feeding guide for each formula is listed on the packaging as well as on the individual product pages of this website. These guides are offered as starting points to determine the right amount to feed your pet. The amount listed in the feeding guide is the recommended total number of 8-ounce measuring cups (standard kitchen measuring cup) that your pet should eat per day. Feeding amounts can be adjusted based on the age, breed and activity level of your pet.

HOW OFTEN SHOULD I FEED MY PET?

Puppy/dog: Feeding frequency can vary depending on your pet’s age, activity level, and lifestyle. Both free-choice feeding and set meal times are acceptable for dogs; however, having set meal times allows pet parents to control and monitor portions. If you feel your dog is eating its meal too quickly, you may want to try feeding in a slow-feeder bowl.

For Puppies:
– Puppies less than 4 months of age, consider 3–4 meals per day
– Puppies between the ages of 4–6 months, consider 2–3 meals per day
– Puppies 6 months and older, consider 2 meals per day
– For toy breed puppies, we recommended feeding 3–4 meals per day until they are 10–12 months of age.

For Adult Dogs:
– Consider 2 meals per day

Cats: Feeding frequency can vary depending on your pet’s age, activity level, and lifestyle. Both free-choice feeding and set meal times are acceptable for cats; however, having set meal times allows pet parents to control and monitor portions. To help keep your cat in lean body condition, using puzzles or toys that mimic hunting behavior and dispense food while they are interacting is a great approach to feeding time.

WHAT DOES THE GUARANTEED ANALYSIS TELL ME? 

The guaranteed analysis gives you a nutritional breakdown of the formula and what is included. By the Association of American Feed Control Officials (AAFCO) regulations, the guaranteed analysis is required to list four nutrients: crude protein, crude fat, crude fiber and moisture.

WHAT IS THE BEST WAY TO STORE MY PET FOOD?

The recommended storage method is to keep the food in its original packaging, in order to keep vital information handy. You may store the entire bag in a closed container as well. If you prefer to pour the food directly into a covered container we recommend that you cut out the UPC/production code and “Best By” date from the bag before you empty and store it in the container, so you have the information readily available. Whichever storage method you choose, the food should be kept in a cool, dry location as excess heat or moisture may cause the nutrients to break down.

ARE YOUR FOODS HYPOALLERGENIC?

Food allergies in dogs are typically reactions to specific types of protein in the food. Any protein in the food could potentially trigger a reaction in a dog that is allergic to that particular protein ingredient. While some dogs with food allergies will do well on certain diets, others will not – it all depends on what they are allergic to. Professional+ does not have any foods labeled as “hypoallergenic.” We recommend consulting with your veterinarian to determine which type of diet is best for your pet.

DO YOU HAVE A VEGETARIAN DIET?

At this time we do not have any vegetarian diets because we strongly believe in the value of nutrient-rich animal proteins for healthy pets with lean bodies. The blend of amino acids that are found in animal proteins better meet the nutritional requirements for dogs and cats and we offer a variety of formulas with varied animal protein sources. This does not mean that a balanced vegetarian diet is not possible, but we have decided to stick with quality animal protein sources for now.

WHY ARE CARBOHYDRATES IMPORTANT?

Carbohydrates are needed in a dog’s daily diet as they provide energy in the form of glucose and are the main source of dietary fiber.

DOES THE HEAT OF THE COOKING DAMAGE THE NUTRIENTS IN YOUR FOOD?

Because some nutrients in the food may be affected by the cooking process, Professional+ formulates our formulas to ensure the final formulas meet or exceed both Association of American Feed Control Officials (AAFCO) and U.S. Food and Drug Administration (FDA) standards.

Ingredients

WHAT ARE PROBIOTICS AND WHY ARE THEY IMPORTANT?

Through extensive research and proprietary technology, we developed the probiotics specifically for dogs and cats. K9 Strain Probiotics and Viables Probiotics are derived from healthy bacteria which help support healthy digestive systems and are processed under strict quality and safety standards. Every pound of Professional+ is guaranteed to provide 80 million colony forming units (CFU) of live, active probiotic cultures.

WHAT ARE K9 STRAIN PROBIOTICS?

Through extensive research and proprietary technology, Diamond Pet Foods developed probiotics specifically for dogs. K9 Strain Probiotics are derived from bacteria that are found in the GI tract of dogs and are added after the cooking process to guarantee viability.

ARE PROBIOTICS SAFE FOR PETS?

Probiotics have numerous benefits, including helping your pet digest food more efficiently, supporting a healthy digestive and immune system, and helping your pet live an active, comfortable life. Additionally, the probiotics are processed under strict quality and safety standards. Each strain is purified and guaranteed to be free of harmful pathogens or other contaminants.

WHY DO YOU PUT SALT IN YOUR DIETS?

Sodium is an essential nutrient for all animals. It is important in maintaining fluid balance, conducting nerve impulses, and proper muscle function. Our foods are formulated to meet the Association of American Feed Control Officials (AAFCO) requirements for sodium.

Company

WHERE ARE YOUR FOODS MADE?

We have six manufacturing facilities, all located in the United States. Two facilities are located in California, one in Missouri, one in Kansas, one in Arkansas, and one in South Carolina.

Health and Lifestyle

MY PET HAS DIARRHEA EVERY ONCE IN A WHILE. COULD IT BE THE FOOD I AM FEEDING? 

There are many causes of digestive upset, and food can be one of them. For dogs that have occasional diarrhea, the most likely culprit is something they ate that was not part of their regular diet. If your pet’s symptoms persist, we recommend consulting with your veterinarian.

DO I NEED TO SUPPLEMENT MY PET'S DIET?

Unless directed by your veterinarian, it is not necessary to add supplements to your pet’s diet. All of Diamond pet foods are formulated to be complete and balanced in accordance with AAFCO guidelines to provide your pet with the nutrition they need.

HOW DO I KNOW IF MY DOG IS CONSIDERED A SMALL BREED OR A LARGE BREED?

Small breed dogs usually weigh less than 25 pounds as adults. Large breed dogs typically weigh 70 pounds or more as adults.