Frequently Asked Questions
Frequently Asked Questions
Products
WHICH PROFESSIONAL+ PET FOODS PRODUCT SHOULD I FEED MY PET?
Each Professional+ formula has a unique benefit for your pet. If you would like personal advice on which formula may best meet your pet’s needs, reach out to our product specialists and we will work with you on a specific recommendation.
WHAT IS THE BEST WAY TO STORE MY PET FOOD?
The recommended storage method is to keep the food in its original packaging, in order to keep vital information handy. You may store the entire bag in a closed container as well. If you prefer to pour the food directly into a covered container we recommend that you cut out the UPC/production code and “Best By” date from the bag before you empty and store it in the container, so you have the information readily available. Whichever storage method you choose, the food should be kept in a cool, dry location as excess heat or moisture may cause the nutrients to break down.
ARE PROFESSIONAL+ PET FOODS BAGS RECYCLABLE?
Currently, our bags are designated as a #7 in the Resin Identification Code system used by manufacturers and recyclers. This means the bags are manufactured with a plastic resin, similar to other plastic containers. Check with your local recycling center to see if this type of plastic is accepted.
DOES PROFESSIONAL+ PET FOODS HAVE A SENIOR DOG FORMULA?
Yes! Professional+ Chicken & Lentils Formula for Senior Dogs is formulated to meet the needs of aging dogs. Cage-free chicken, the number one ingredient, provides high-quality, energy-rich protein. Added glucosamine and chondroitin help support aging joints, while probiotics and added fiber help support digestion, even in the most sensitive senior dogs.
DOES PROFESSIONAL+ PET FOODS HAVE A LARGE BREED DOG FORMULA?
We know large or giant breed dogs require special nutrition. Our Professional+ Chicken & Lentils Formula for Large Breed Adult Dogs is made with cage-free chicken and proper levels of fat to provide the energy needed to sustain a large body while maintaining proper body condition. Glucosamine and chondroitin help support joints, while omega-6 and omega-3 fatty acids help to maintain healthy skin and a shiny coat.
ARE PROFESSIONAL+ PET FOODS' FORMULAS APPROVED BY THE ASSOCIATION OF AMERICAN FEED CONTROL OFFICIALS (AAFCO)?
Yes, all Professional+ Pet Foods formulas meet both AAFCO and U.S. Food and Drug Administration (FDA) standards.
HOW LONG WILL AN OPEN BAG STAY FRESH?
If stored properly, our dry formulas will stay fresh until the “Best By” date, which can be found in the production code box. To help ensure freshness, we recommend you store your food in a container in a cool, dry location. Be sure to make note of the “Best By” date before you empty the bag into the container so you know how much time you have to use the food.
Feeding and Nutrition
HOW MUCH FOOD SHOULD I FEED MY PET?
The feeding guide for each formula is listed on the packaging as well as on the individual product pages of this website. These guides are offered as starting points to determine the right amount to feed your pet. The amount listed in the feeding guide is the recommended total number of 8-ounce measuring cups (standard kitchen measuring cup) that your pet should eat per day. Feeding amounts can be adjusted based on the age, breed and activity level of your pet.
HOW OFTEN SHOULD I FEED MY PET?
How often you feed your pet depends on their age, size, activity level and health needs, but here are some general guidelines for both dogs and cats:
For Dogs:
– Puppies (under 6 months): 3–4 small meals per day
– Puppies (over 6 months of age) and Adult Dogs: Typically 2 meals per day (morning and evening)
For Cats:
– Kittens (under 6 months): 3–4 meals per day
– Kittens (over 6 months of age) and Adult cats: Usually 2 meals per day, but some do well with free-choice feeding (dry food left out during the day) if they’re good at self-regulating. Cats tend to prefer smaller, more frequent meals — so if you’re able to offer more small meals throughout the day, that’s ideal!
While both free-choice feeding and set meal times are acceptable for many pets, having set meal times allows pet parents to control and monitor portions.
We recommend consulting your veterinarian to determine the best feeding plan for your pet, based on their individual needs.
WHAT DOES THE GUARANTEED ANALYSIS TELL ME?
The guaranteed analysis gives you a nutritional breakdown of the formula and what is included. By the Association of American Feed Control Officials (AAFCO) regulations, the guaranteed analysis is required to list four nutrients: crude protein, crude fat, crude fiber and moisture.
DO I NEED TO SUPPLEMENT MY PET'S DIET?
Unless directed by your veterinarian, it is not necessary to add supplements to your pet’s diet. All Professional+ Pet Foods products are formulated to be complete and balanced in accordance with Association of American Feed Control Officials (AAFCO) guidelines to provide your pet with the nutrition they need.
WHAT IS THE DIFFERENCE BETWEEN ALL LIFE STAGES FORMULAS AND MAINTENANCE FORMULAS?
An All Life Stages formula meets the nutritional needs of dogs of all ages and at all stages of life, from puppies to seniors. A maintenance formula only meets the nutritional needs of adult dogs.
WHEN SHOULD I TRANSITION MY PUPPY TO AN ADULT FOOD?
As a general guide, we recommend transitioning puppies to adult food at about 10–12 months of age. For large or giant breeds, who typically weigh 70 pounds or more as adults, 12–18 months of age is a good time to make the transition to adult food. However, if you’re feeding an All Life Stages formula, your dog can continue on the recipe indefinitely.
SHOULD I USE MY PUPPY’S CURRENT WEIGHT OR THEIR EXPECTED ADULT WEIGHT WHEN USING THE FEEDING GUIDE?
All Professional+ Pet Foods feeding guides should be read based on the current weight of your puppy or dog.
WHY DOES THE FEEDING GUIDELINE SUGGEST I REDUCE MY PUPPY'S FOOD WITH AGE?
In order for puppies to properly grow and develop, they require more calories, protein, fat, minerals and amino acids than adult dogs do. As they mature and their rate of growth slows, their metabolism also decreases. For these reasons, an adult dog will require less food than they did as a puppy.
SHOULD I FEED MY PET A FOOD WITH PROBIOTICS?
Probiotics have numerous benefits, including helping your pet digest food more efficiently and supporting a healthy digestive and immune system, which contribute to overall well-being. Our probiotics are derived from bacteria that are found in the GI tract of dogs and then processed under strict quality and safety standards. Each strain is guaranteed to be free of harmful pathogens or other contaminants.
Every Professional+ dog formula is enhanced with K9 Strain Probiotics and guaranteed to provide 80 million colony forming units (CFU) per pound of live, active probiotic cultures.
WHAT IS THE DIFFERENCE BETWEEN PUPPY AND ADULT DOG FOOD?
Our All Life Stages formulas are specifically developed to meet the nutritional needs of dogs of all ages, from puppies to seniors, and contain added DHA, which aids in brain and vision development in puppies. Our adult maintenance formulas are formulated to meet the nutritional needs of adult dogs and are not suitable for puppies.
HOW SHOULD I TRANSITION MY PET TO PROFESSIONAL+ PET FOODS?
We recommend a gradual transition between formulas over a period of 7–10 days.
For the first two to three days, start with 25% of the recommended feeding portion of the new food mixed with 75% of the recommended portion of the current diet. For the next two to three days, feed 50% each of the recommended portions of the new and current diets. For the last two to three days, feed 75% of the new diet and 25% of the current one before transitioning to the new formula entirely.
HOW MUCH WATER DOES MY PET NEED?
Your pet should have free access to fresh water at all times. Most pets will consume the amount of water they need based on their level of activity and the environmental conditions. If you feel that your pet is drinking an excessive amount of water, contact your veterinarian right away as this can be a sign of a medical problem.
IS IT OK FOR ME TO FEED MY PET TABLE SCRAPS?
Because typical human food is too rich for pets, it’s best you don’t feed your pet table scraps. When cooking, people often put seasonings in their food that are too strong or even potentially harmful to pets. Adding human foods to your pet’s diet is not necessary if your pet eats a complete and balanced diet. If you want to give a treat, try a spoonful of canned food, a treat or biscuit, or even a dental treat to help keep their teeth clean.
Company
ARE PROFESSIONAL+ PET FOODS' FORMULAS MADE IN THE U.S.?
We have six manufacturing facilities, all located in the United States. Two facilities are located in California, one in Missouri, one in South Carolina, one in Arkansas and one in Kansas.
HOW CAN I BE SURE OF THE QUALITY OF PROFESSIONAL+ PET FOODS PRODUCTS?
Professional+ Pet Foods is committed to product safety and quality and adheres to stringent food safety protocols. We constantly monitor and test our raw materials, production environment, processes and finished products. We’ve developed a comprehensive on-site product testing process that checks for mycotoxin control, microbial testing, water purification and air quality control.
We also implement our test and hold program, in which product tests are conducted by a certified, independent laboratory. We use scientifically and statistically based referencing standards set by the ICMSF (International Commission on the Microbiological Specification for Foods). Samples are collected and tested for every product produced. Every sample is kept for a time equal to the guaranteed shelf life of the product, typically 12 months.
If you’d like to learn more about our safety protocols and facilities, watch our facilities video here.
Health and Lifestyle
ARE PROFESSIONAL+ PET FOODS' FORMULAS HYPOALLERGENIC?
Food allergies in dogs are typically reactions to specific types of protein in the food. Any protein in the food could potentially trigger a reaction in a dog that is allergic to that particular protein ingredient. While some dogs with food allergies will do well on certain diets, others will not – it all depends on what they are allergic to. Professional+ does not have any foods labeled as “hypoallergenic.” We recommend consulting with your veterinarian to determine which type of diet is best for your pet.
HOW DO I KNOW IF MY DOG IS CONSIDERED A SMALL BREED OR A LARGE BREED?
Small breed dogs usually weigh less than 25 pounds as adults. Large breed dogs typically weigh 70 pounds or more as adults.
CAN TOO MUCH PROTEIN CAUSE KIDNEY PROBLEMS?
There is not any reason to be fearful of higher protein levels in pet foods unless your pet is suffering from very specific kidney or liver diseases. Quality protein provides the necessary amino acids for your pet to remain in a healthy, lean body condition. Muscles use amino acids as building blocks. Providing protein that your dog can use to maintain lean body mass will help keep them lean and healthy. You can still overfeed these foods, so if your dog is gaining weight, make sure to reduce the amount that you are feeding.
HOW CAN I TELL IF MY PET IS TOO FAT OR TOO THIN?
Veterinarians do not really talk about weight as much as they did in the past. Body condition score is now more commonly used for assessing whether a pet is too fat or too thin. It is not very common that we see a pet that is too thin, as the obesity epidemic in pets is mimicking that of the human population in the United States. Nearly half of all pets that are seen in veterinary clinics are overweight or obese. If a pet is too thin, there is often a medical explanation.
If you are concerned that your pet is too thin, please contact your veterinarian right away. To determine whether your pet is too thin, look at them from the top and the side. If you can see the outline of each rib, your pet is too thin. Also, if you can see the hip bones when looking down on your pet, this is also an indication that your pet is too thin. If you are seeing these things, but your pet has a large belly, there is most likely a medical problem that needs to be addressed immediately. In this case, your pet’s weight may be normal, but the body condition score is too low.
A normal, healthy pet will have a nice waistline and a tucked-up abdomen. From the side, your pet’s belly should go up at the end of the ribs. You might be able to see the last rib and this is OK, but you should not see more. If you don’t see any ribs, this is probably OK too; just rub your hand gently across your pet’s ribcage. The ribs should be easy to feel, with very little fat between the ribs and the skin. From the top, your pet’s waist is visible. Between the rib cage and the hips should be a nice indentation. Unless your dog is very furry, you will probably be able to see the outlines of the major muscles in their legs.
If you think your pet is too fat, they probably are. If you have to press your hand against your pet’s side to feel the ribs, there is too much fat. Also, if you look at your pet from the side and the abdomen does not go up at the end of the ribcage, there is too much fat in the belly. And finally, when looking from the top, if your pet is a solid sausage with no waistline, they are too fat.
Being overweight is not only a burden to your pet’s bones and joints, but is also a health hazard. Dogs that are overweight are more likely to suffer from pancreatitis and heart disease than dogs that are at a healthy weight. Research has proven that dogs live longer when they are kept at an ideal lean body condition than if they are allowed to be overweight.
Talk to your veterinarian about your pet’s body condition score and start making an effort to get your pet to the ideal lean condition.
MY PETS ARE EATING GRASS. WHY?
Dogs will often “graze” as a normal behavior. If dogs are graze to the point that they vomit, you should contact your veterinarian. Your pet might be suffering from an upset stomach.
Ingredients
WHERE DOES THE MEAT COME FROM IN PROFESSIONAL+ PET FOODS?
The meats in Professional+ Pet Foods come from different sources, depending on the type of meat. All of our meats are chosen to meet our carefully determined formula specifications, and are U.S. Department of Agriculture (USDA) inspected and approved. We routinely test and monitor our manufacturing processes and work closely with our supply chains to confirm ingredient safety. Our ingredient suppliers are approved through a process intended to validate commitments to food safety and ingredient quality. You can be assured that we are committed to product safety and quality and adhere to stringent food safety protocols. If you have any questions, please contact us.